Testimonials

Lovely, friendly, efficient, humorous and smashing! So helpful – can’t say enough.

Unfortunately the lift was not working despite my best efforts to get it organised, however both removal men were brilliant and worked so hard to get my furniture from the top floor. Thank you so much.

The Crew completed in speedy time and were friendly and extremely competent. Would recommend.

Your guys were AMAZING yesterday (Mark and Steve.) Totally cool and incredibly helpful. Not to mention patient when we realised they’d packed something we realised needed to stay! AND when the person at the second address wasn’t there on time… Thanks for all of your prompt responses to everything and your friendly manner; all put mum at ease which was the main aim. Please pass on my regards to the boys and we’d certainly recommend you in future. Have a great Christmas, I hope things calm down towards the 25th! All the best, cheers all

Both were fantastic, very quick, professional, friendly and helpful will definitely recommend.

Karl, Pete & Phil brilliant, thank you very much.

Really good, super quick, polite and very helpful. Excellent crew, would have them again.

We have used Town & Country Removals a few times now, their pricing is very competitive with no hidden charges. They are always on time and nothing is too much trouble – their service is second to none!

You recently did a house move for me and I didn’t have a chance to add a comment on the form when complete so this is just a quick note to say thank you. I was very pleased with Mark and colleagues who assisted. All were very friendly and worked hard to make the move day stress free. Thanks again for your help and I would thoroughly recommend.

Team have worked very hard and great to have around – they deserve a pay rise!

I would just like to thank Karl and his team for the move they did for us over the weekend and Monday (Hurstpierpoint to Eastbourne.) They were excellent!! Thanks again.

Karl and Pete were amazing. I have been dreading this day for ages and yet they made it seamless. Always a smile, never a problem. Thank you so much boys, your stars *****

Punctual, polite and hard working crew! Many thanks Mark and Steve, great guys!

The staff/team – Carl and Pete were brilliant. Really helpful and excellent hard workers. Will use them again 5*

The work was extremely satisfactory!

The team at Town and Country are excellent and very hardworking. I will recommend them all to everyone I know.

Sean and the Team did a fantastic job of our move. The timings were not easy and they made it all happen, including the move to and from storage, seamlessly. Great job and thoroughly recommended!

Great service. Nick came to the house for a free survey. They kept the packages over the weekend at no extra charge: managed a complex operation involving three properties without difficulty; and delivered speedily and accurately; and didn’t break anything! A friendly and hardworking drew.

The guys worked very hard and worked well as a team. They were very prompt and extremely helpful, especially when we got to our new house….nothing was too much trouble. Would definitely recommend.

Thank you very much again – Chris and Luke were fantastic, adeptly managing to carry some extremely heavy and awkward furniture up and down stairs, and when we had a delay with the solicitors due to a technical fault with the banks, they were very understanding and patient. Thank you Town and Country, would highly recommend.

Sean,

Just to say a big thanks for a great job this weekend. Your guys were brilliant – really easy to deal with, professional and hard working, to a man. And they were fun to be around – we even got the low down on Scaynes Hill! It could have been stressful but it was a good couple of days.

We know how busy this week has been for you all and really appreciate you pushing the boat out to fit us in. We’d be happy to provide a good reference.

Let us know if you need a helping hand over the next few months – the two 17 year olds enjoyed helping out and would willingly do it again.

Many thanks
Helen and John

Hi
Just wanted to thank you Josh and Martin for a fantastic painless house removal yesterday.
Both the boys worked extremely hard and made us all feel less stressed let’s say.
Nothing was too much trouble.
would definately use your services again if needed.
I will be sure to also recommend you to friends and family.
Again thankyou.
Yvonne

CONGRATULATIONS TO YOU AND YOUR STAFF
YOU’RE DOUBLE AWARD WINNERS
I am delighted to tell you that your exemplary complaints record over last year means that you have qualified for the two most prestigious Awards for consumer protection that can be won in the removals industry, copies of which are attached. You will see that one of the Awards is made by us but the other, The Perfect Record Award, by The Removals Industry Ombudsman.

Absolutely Fantastic Removals than. Would Recommend !

Nicola

Amazing Services 100 % Would Use Again !

Hi Nick/Sean

Thanks to you both for getting everything organised for our move last Thursday.

The three vans worked well practically both ends.

I just wanted to say a special thanks to the guys who moved us.

Martin, Dean and Jacob were exceptional and you are fortunate to have them working for you.

Our move is just one of many they do day in day out I know, but they worked tirelessly in packing up the vans (3hrs+), travelling to South West (3hrs) and then unpacking (3hrs) once arrived.

I hope they get some additional reward, recognition or bonus for the work they do.

Their attitude and energy was amazing and not seen in many, when tired and working in a stressful environment.

I have worked with many blue chip companies, consulting on staff and customer excellence and your front end staff were a credit to T&CR.

Please pass on the above to the guys and also the owners of the company. Important that credit is given when it is due.

Once again thank you and feel free to use any of this on social media and let me know they all got back to base to rest over Easter.

Best regards
Pete

Your guys were fantastic on both days. Very friendly, professional and so helpful.

I would be happy to recommend Town and Country to my friends and family in the future.

Thank you for your flexibility. Wendy

Thanks Nick.

Your team were fantastic and we really appreciated all their hard work on the hottest day of the year.

Anna

Sent from my iPhone

Having had to store all our goods so as not to lose our sale We finally moved in this week too our new home and Town & Country delivered on a Saturday regardless of the fact with the end of stamp duty is in sight shortly and all Removal companies are booked up completely in June. The team were excellent going out of their way to get us moved in and finally
get settled !
Thanks Nick and the crew Martin,Russ and Craig Would definitely Recommend Town and Country Removals Ltd

Hi Nick, Sean, Russell and John

A huge thank you for a fantastic job today! The guys were a delight to work with and made the whole process very easy to deal with.

We will most definitely recommend you!

Best wishes, Rebecca and Kevin

I just wanted to say that Harry and Phil were amazing today they worked hard and cracked on and nothing was too much for them.

Thank you so much.

Best wishes,

Jen

Sent from my iPhone

Hi Nick,

I just wanted to say thank you to you and the guys for the job you did for us this week. It all went very smoothly. We were very impressed and would gladly use you again and recommend you. Please pass my thanks on to the lads.

Kind regards,

Tim Penfold

Thank you so much for all your hard work today guys
Harry Craig and Jim you were amazing especially in this heat to.

Hi Nick

Sorry I’m only just writing now but thank you to your team – probably the calmest move I’ve ever been involved in! Can you thank the guys involved.

Thanks
Sara

Thank you so much for everything. You have been so accommodating and we really can’t thank you enough.

Thank you so much again
Anna

Sent from my iPhone

I am delighted to inform you that in recognition of your exemplary complaints record in 2021 you have won the The Super Elite Mover Award.

Please feel free to display the Award, while it is current and your business is in Guild Membership, in your advertising, on your website, as a footer in emails.

Congratulations again and thanks to you, the management and staff for the efforts you must have made to provide your customer’s with such a high quality of service and ultimately be a credit to The Guild.

Best regards
Geoff Salt
(Director)
———- Forwarded message ———
From: National Guild

Hi Sean and Nick,

Just wanted to say a big thank you to Russell and Jacob for moving us over last couple of days. Couldn’t fault them at all!

And to both of you too, excellent service.

Kind regards

Anita and Steve Stoffell
Sent from my Galaxy

Hi Nick,

Thanks for organising the removals last week. The guys were brilliant!! Made moving easy and were so helpful. Can’t thank them enough.

They did mention you may come and take away the empty, used boxes? We have flattened them down. And also have some padding.

Kind regards,
Lucy

Hi Nick
We were very pleased with the moving team – they did a great speedy friendly job.

Thanks again for doing a great job at such short notice.
Suz

Suzanne Rogers
Co-Director Human Behaviour Change for Animals CIC

Hi Sean

I just want to say you should be extremely proud of the staff you employee! The 5 boys you sent today were magical so impressive and because of them you have us as customers for life!

They were just amazing! Please keep our details on record for next time!

Charlotte Wickes

Managing Director

Integral recruiter Limited

Hi Nick,

Just to say that we were very pleased with the guys yesterday, they have done an excellent job.

Many thanks

Niv.

Nick, just a thanks to you and your team for the excellent service yesterday. You guys arrived early, were hardworking, pleasant and entertaining throughout and despite a long day managed to keep smiling whilst getting the job done. No hesitation in recommending you to my friends. Thanks for everything.

Pete Townsend

Sent from my iPhone

Thanks to you and your team for all their hard work. In the hottest week pretty much every, the guys kept working with absolutely zero complaints. It was a very big job and they did your company proud. We would definitely use your services again and will recommend to others.

Many thanks and all the best,

Megan Oliver
Godrich Interiors
Fourth Floor, 15 Blue Lion Place,
London, SE1 4PU

Hi Nick

Thank you being able to accommodate our move at such notice on Friday 22 July 2022. Your team did a great job of packing our things and moving us.
Thank you again for your help.

Best wishes
Heather

Heather Haynes

AWARD 2022

Hi Nick,

We hope you and the team at Town and Country Removals are keeping well.

Firstly, we would like to thank you on behalf of SME News for taking part in the Southern Enterprise Awards 2022. We are so proud to be able to celebrate businesses like yourself, who work tirelessly to make this region one of the most diverse and dynamic the UK has to offer.

Despite the obvious hardships the last two years have brought to the UK, we’ve seen SMEs work tirelessly to adapt and overcome a myriad of challenges, and we believe more than ever the incredible dedication by these enterprises should be recognised.

Therefore, we are excited to be able to share the final results from our panel of judges and we are very much delighted to say it’s great news! Town and Country Removals has been awarded;

Best Family-Focused Removals Company – Sussex

Well done on this achievement! We hope this accolade demonstrates how valued your contribution to the diverse business landscape that the UK boasts is by SME News.

Really Happy with the service and the crew here very helpful. Thank You. Caroline

Hi Nick – huge thanks for the move this week; the team did an amazing job and I was so impressed ⭐️

Thanks
Alana

Sent from my iPhone